Cookie policy

You can visit our website without telling us who you are or revealing any information about yourself. However, if you give us any personal information about yourself or others we promise to treat it securely, fairly and lawfully. We are committed to protecting your privacy.

When we ask you for personal information online it will only be in response to you actively applying for or using one of our online products or services.

If you are giving us information for the first time we shall explain the purposes for which we shall use it at that time. If you are a customer already, this explanation will be in your account terms and conditions.

We may use personal information you provide for the purpose of providing more relevant content to you.

How we Use Cookies

Welcome to www.oaknorth.com (the “Site”), which is owned and operated by OakNorth Bank Limited (“OakNorth Bank”, “we” and “us”). Here you will find information on what cookies may be set when you visit the Site and how to reject or delete those cookies.

By continuing to use this Site, you are agreeing to our use of the cookies listed below in the manner described in this policy.

What are cookies?

A cookie is a text file containing a small amount of information that a website sends to your browser when you visit a website. The cookie is then sent back to the originating website on each subsequent visit, or to another website that recognises it.

Cookies are an extremely useful technology and do lots of different jobs. We use cookies for the following purposes:

  • To help you navigate between pages on our Site, and to improve the user experience on our Site;
  • As necessary for website operation; for example to enable you to login [to your account];
  • To analyse the use of our Site by, for example, recognising and counting the number of visitors and how they move around our Site. This helps us to see what parts of the Site are popular and which sections need improving;
  • To speed up your searches;
  • To recognise you when you return to our Site so that content can be personalised for you, for example, by greeting you by name and remembering your preferences; and
  • To record your visit to our Site and the pages you have visited and links you have followed. We will use this to get an understanding of our Site visitors and their usage patterns, to ensure that our Site and the advertising displayed on it is more relevant to your interests. We may also share this information with third parties for this purpose.

This document gives you information on the specific cookies used on this website.

How to control and delete cookies

Users of our Site can set their devices to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at all. If you wish to restrict or block the cookies which are set on this Site (or, indeed, on any other website) you can do this through your browser settings. The “Help” function within your browser should tell you how.

Alternatively, you may wish to visit http://www.allaboutcookies.org/ which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer, as well as more general information about cookies.

Please be aware that restricting cookies may mean that you will not be able to take full advantage of all the features or services available on this Site.

Cookies used on this Site

The cookies used on this Site have been categorised based on the categories found in the ICC UK Cookie Guide. A list of all cookies used on this site by category and a description of the purposes we use them for is set out below.

Cookie Name(s)

Category

Purpose

Google Analytics Cookies

Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.

These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Content Management System Cookies

Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog.

Sharing Tools

We would like to draw your attention to the fact that this Site now carries embedded “share” buttons to enable users to easily share articles with their contacts through a number of popular social networking sites. Those sites may set a cookie when you are also logged in to their service. We do not control the dissemination of these cookies and you should check the relevant third party website for more information about these.

Contact Us

If you have any questions or concerns about cookies or your privacy when using this Site, please contact us at BusinessDesk@oaknorth.com.